SALON & CANCELLATION POLICIES

SALON POLICIES

Please arrive by the time of your service to get changed into your robe and go over your current skin health with your esthetician.

Please note that all treatments will end on time regardless of start time so that the next client is not delayed. All services are reserved specifically for you. If you must reschedule or cancel an appointment (other than illness), please notify the spa 48 hours in advance to avoid being charged in full for all booked services (please see full cancellation policy below).

We are highly trained professional practitioners and work hard to serve you. Tipping is not included in the service totals but is appreciated and encouraged.

Gift Certificates are non-refundable nor redeemable for cash.

If you are in need of Handicap Accessibility, please call for information.

CANCELLATION POLICY

Your spa treatments are reserved especially for you, and we look forward to seeing you each time! We value your business and time, and ask that you value ours as well and respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us a minimum of 48 hours in advance.

Any cancellations with less than 48 hours requirement payment in full for all scheduled service(s) booked at the time of cancellation. Clients who miss their appointments without any prior notification will be charged in full for all scheduled service(s). Cancellations or reschedule requests can be made by calling or texting us directly at (541) 840-1456.

We recognize all our time is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the business of other clients who could have scheduled in your place.

When you schedule an appointment with us, you are agreeing to these policies. Thank you for understanding and for allowing us to use all of our time respectfully!